Privacy Policy
What information does the Application obtain and how is it used?
The application can ask permission to access location only to show users around you.The application can ask permission to read external storage only to get the Picture that you want to upload to your profile.
The application requires an internet connection to work properly.
The Application can also collect your phone id and location to publish advertisements.
We collect some personal mandatary data such as sex gender, username, searched sex gender and age to create the user profile. Other optional data are asked to be collected to enhance user experience and personalized behavior. The data provided by you will be collected, processed and used for the purpose of using the services. Without limitation, these details serve for the mandatory data like age verification, profile personalization, the display of suitable user profiles. They may also be used in connection with and for advertising purposes analytics services and tracking providers.
Sensitive Data: If you disclose information about your sexual orientation or ethnicity in your profile, it is processed with your explicit consent.
Use of Collected Information
Every user is associated with a Unique id to create a unique account for each user. The application can collect your position if you want to search for people around you. The application can access your gallery only to choose a picture to be shared. All data sent to our server are under your control, no hidden data will be taken. The data stored in your profile and other posted information can be shown to other users. You can choose the user that can see your data by liking or disliking it. You can also block or report other users that violate our terms of use.We use your data for the following purposes:
- To operate and personalize our Services.
- To suggest potential matches based on the interests voluntarily provided by users.
- To allow communication between users.
- To detect and prevent fraudulent activities.
- To display relevant advertisements (you can opt out of personalized ads).
Legal Basis for Data Processing
We process your personal data based on the following legal grounds:
- Consent (GDPR Art. 6(1)(a)): For data you voluntarily provide, such as profile details.
- Contractual necessity (GDPR Art. 6(1)(b)): To provide matchmaking and communication services.
- Legitimate interest (GDPR Art. 6(1)(f)): For fraud prevention, platform security, and improving our Services.
- Legal obligation (GDPR Art. 6(1)(c)): When required by law.
Data Sharing & International Transfers
We may share your data with:
- Service Providers: Cloud storage, AI moderation tools, and analytics partners.
- Advertising Partners: For personalized ads (with your consent).
- Legal Authorities: If required by law or in cases of misuse.
Your data may be transferred outside the EU/EEA (e.g., to the US). When doing so, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs) or other legal mechanisms.
Data Retention & Deletion
Your account data is retained as long as your account remains active.
You can request account deletion at any time via the app or by contacting support.
After deletion, we retain limited data for 90 days for fraud prevention before complete removal.
Chat messages are retained until the user decides to delete them.
Security Measures
We implement industry-standard security practices, including:
- Data encryption (in transit and at rest).
- Authentication for login protection.
- Regular security audits to identify vulnerabilities.
Protection of Minors
Our Services are strictly for individuals 18 years and older. We implement age verification measures, including AI-based detection and manual checks where necessary. If a minor is found using the platform, their account will be removed immediately.
Do third parties see and/or have access to information obtained by the Application?
We can employ external companies or individuals to process customer data. Some affiliated company can read collected information.Changes
This Privacy Policy may be updated from time to time for development reason. No notification will be sent to inform you to the changes. You are advised to consult this Privacy Policy regularly for any changes.Your Consent
By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us.Your Rights (GDPR & CCPA)
Depending on your location, you have the right to:
- Access your personal data.
- Correct inaccurate information.
- Request deletion of your data.
- Withdraw consent (if applicable).
- Object to data processing for marketing.
- Request data portability: Users can consult and download their personal data from the profile section of the app and website.
To exercise these rights, contact us at support@pingack.com